ABOUT US

Formed on January 1st, 2012 by a merger of Koru Consulting Ltd, a specialist sales improvement company and The ContinuousImprovement Practice Ltd a business transformation company, Koru Services Group has a unique portfolio of products and services suitable across the widest market spectrum. In summary the statements below define what we do and why we do it.

Our Mission:    To help and enable our customers to look after their customers better

We use the 100 + years of sales and service delivery experience of our three directors, plus that of our like minded associates and partners, to enable public and private sector organisations to get the best out of their people and processes, to deliver improved client interactions and superior customer satisfaction, helping them flourish  in today’s challenging business and service climate. We are dedicated to helping, coaching, enabling and where necessary leading cultural change to put customers at the forefront of their minds. We have a straightforward and energetic approach to customer engagements. We aim to and do make a difference.

Our Values

  * Trusted advisors and coaches
  * Committed to see things through
  * Customer at the heart of what we do
  * Partners in effective change management
  * Straightforward practical helpers and deliverers
  * The customer is king.....his needs and wants are our guide
  * Solution shapers and deliverers
  * Realistic and experienced leaders and enablers 

Our Partners

   .........in process excellence

        ..........our public sector brand

Our Team

The Koru management team is made up of three highly experienced business people who have worked in very senior roles in the United Kingdom and overseas; they have experience in many business to business industry sectors and in the public sector primarily local, regional and state governments......more